Coach Coolin provides online fitness coaching and nutrition guidance through custom programs, check-ins, and educational resources delivered via email, messaging platforms, or client portals. All services are digital and begin upon purchase or scheduled onboarding.

Once payment is received:

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• You will receive a welcome email and onboarding form within 24–48 hours.

• Your personalized coaching plan will be delivered within 3–5 business days after onboarding is completed.

• On going support, check-ins, and updates will be provided as outlined in your coaching agreement.

All sales are final. No refunds will be issued.

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Due to the nature of digital coaching services and personalized programming, we do not offer refunds once a purchase is made. We are fully committed to your results and encourage open communication to ensure your experience is positive.

Coaching subscriptions may be canceled at any time **prior to the next billing cycle** to avoid future charges.

If you wish to cancel, email us at colin@coolinco.com at least 48 hours before your renewal date.

Early termination of fixed-term packages (e.g., 12-week programs) will not result in a partial refund.

For questions or support, you can reach us directly at:

Email:

colin@coolinco.com

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Mailing:

1997 Riviera Drive

Apt. 300

Mount Pleasant, SC 29464